MD-Staff is the highest rated credentialing software platform across many of the metrics in the Credentialing 2019 KLAS® Report. KLAS® Research is a healthcare IT data and insights company providing the industry with accurate, honest, and impartial research on the software and services used by providers and payers worldwide . “MD-Staff users get strong value from the platform — none report nickel-and-diming — and they rate the vendor above average in addressing all measured pain points. Customers receive strong training; multiple mention helpful webinars that were provided during the initial implementation and can be used for new employees. Support personnel are quick to respond, listen to customers, and follow up on issues. MD-Staff users are more likely than other customer bases to recommend their solution.” reported KLAS® in the Credentialing 2019 report.
MD-Staff leads the ratings in both terms of "Loyalty vs. Value" and "How Well Do Vendors Address Customer Pain Points?"
The credentialing software industry is rapidly changing due to evolving client needs, vendor consolidation, and advancing technologies. Our singular focus is enabling our clients to advance patient safety initiatives using innovative technology and unmatched services. One example is our AI engine, Aiva&tm;, that is slashing application processing times while automatically flagging practitioner files with issues. "ASM MD-Staff, used mostly in acute care settings, offers web-based functionality that simplifies credentialing tasks through automation — which a few respondents credit to ASM's new AI tool, Aiva&tm;. Several clients have seen a dramatic reduction in processing time because of the system, including one who cut processing time in half,” reported KLAS® in the Credentialing 2019 report.